Telecommunications Supervisor

Description

Job Summary: We are seeking a professional to lead and guide technical teams, ensuring continuous and efficient operation of telecommunications networks and the implementation of new projects, with emphasis on quality and security. Key Highlights: 1. Opportunity to lead technical teams in telecommunications. 2. Focus on ensuring continuous and efficient network operations. 3. Monitoring the implementation of new network projects. We work tirelessly to connect people. Therefore, working at VERO is the ideal opportunity for those who enjoy challenges. More than that, it is an opportunity to gain knowledge and grow within a company that looks toward the future. Our Operations team is expanding—please see more details about this position below. Responsibilities/Activities? * Lead and guide technicians and installers for telecommunications networks, systems, and equipment. * Monitor productivity, performance, and work schedules. * Ensure continuous and efficient operation of voice, data, internet, and other communication systems. * Supervise corrective and preventive maintenance. * Monitor the implementation of new projects, such as network expansion, installation of new equipment, or system migration. * Ensure deadlines, budget, and quality. * Monitor KPIs (key performance indicators) related to service quality. * Work to minimize failures, signal drops, slowness, or other technical issues. * Serve as the point of contact for customers in more complex cases. * Collaborate with other departments (sales, customer support, engineering, IT). * Ensure operations comply with technical standards and ANATEL regulations (in Brazil). * Apply best practices for information and network security. What We Require From You: * Bachelor’s degree; * Experience in fiber optic installations; * Experience with network infrastructure, telecommunications equipment, radio systems, fiber optics, satellite, etc. * Knowledge of networking protocols (TCP/IP, VoIP, etc.), routers, switches, and monitoring systems. * Leadership, communication, and problem-solving skills. * Clear and concise communication. * Driver’s license category B. Additional Information You Should Know: * This position requires on-site work. * Work schedule: Monday, 08:00–18:00; alternate Saturdays, 08:00–17:00; and rotating Sunday on-call shifts. We Offer: * Results-Based Incentive Program (PPR) * Hazard Pay * Variable Compensation * Medical and Dental Assistance * Flexible Benefits Plan * Employee Internet Plan * Life Insurance * PAS (VERO Social Support Program) * One paid day off during your birth month * Corporate University * Totalpass (Discounts at Gyms/Sports Facilities) * PCD Child Support Allowance * Special Child Allowance This position is open to candidates with disabilities (PCDs). At VERO, we value Diversity because we believe sharing ideas and different perspectives is essential to representing our customers effectively! VERO values Privacy and Personal Data Protection. The candidate’s personal data will be processed in accordance with our Privacy Policy available on our website https://verointernet.com.br/politica\-de\-privacidade/, specifically under the section “WHEN YOU APPLY FOR ONE OF OUR JOB OPENINGS”. Does this sound like you? Share your profile with us! Follow VERO on social media and stay updated on our opportunities. \#VemSerVero \#TimeVero \#vaga \#oportunidade Minimum Educational Requirement: Bachelor’s Degree Desired Education:* Telecommunications Systems, Bachelor’s Degree * Business Administration, Bachelor’s Degree Driver’s License: B Willingness to travel