Commercial Assistant

Description

Job Summary: We are seeking a Commercial Assistant to provide efficient support for commercial activities, coordinate orders, and serve customers to contribute to the success of the sales department. Key Highlights: 1. Efficient support for commercial activities and order coordination. 2. Collaborate with the sales team to optimize commercial performance. 3. Organization and maintenance of important records and documents. **Champs** is a company specialized in the distribution of forklift and engine parts. We serve leading forklift distributors, parts resellers, specialized workshops, and engine rebuilding shops in the material handling sector, always focusing on quality and efficiency. We are experiencing strong growth, are market leaders, and uphold a culture of ambition, determination to win, and organization. To achieve this, we seek individuals aligned with these values. Want to be part of Champs? Check out our opportunity: **Your Mission** We are looking for a **Commercial Assistant** to efficiently support the company’s commercial activities by preparing documents, serving customers, and coordinating orders, aiming to contribute to the growth and success of the sales department. If you are organized, proactive, and attentive to details and colleagues, this opportunity may be for you! **Responsibilities:** * Assist in preparing and formatting commercial proposals, contracts, presentations, and other sales-related documents using text editing and spreadsheet software, ensuring all materials are suitable for customer presentation; * Maintain accurate and up-to-date customer records—including contact information, purchase history, and communication logs—using a CRM system to facilitate customer relationship tracking and management; * Collaborate with the sales team to provide administrative and operational support through meetings and calendar organization, aiming to optimize the commercial team’s performance; * Maintain accurate records of commercial activities—including sales reports, forecasts, and performance metrics—using management and analytics software to provide timely and accurate data for decision-making; * Provide general administrative support—including scheduling meetings, preparing correspondence, and maintaining and updating records—to ensure smooth operations within the sales department; * Systematically organize and store contracts, reports, and other important documents—both physically and digitally—to enhance the sales department’s operational efficiency; * Support ongoing commercial initiatives and order processes, while assisting in problem resolution to ensure all orders are processed and delivered as planned; * Monitor and\-mails, respond to basic inquiries, redirect messages to appropriate team members, and organize important documents into designated folders to maintain efficient and organized communication, ensure prompt responses to customer inquiries, and facilitate information flow. **Requirements:** * Intermediate Office suite proficiency (especially Excel); * High school diploma or currently pursuing a higher education degree.