Browse
···
Log in / Register
Job Summary: Patient reception and service, appointment scheduling, and administrative support in a healthcare unit. Key Highlights: 1. Patient reception and service 2. Administrative support and medical record organization 3. Appointment scheduling and patient follow-up Description: Requirements: * Completed high school education; * Higher education completed or in progress (Administration or related fields) is desirable; * Experience in customer service roles within clinics or hospitals; * Basic computer skills (Word and Excel) and familiarity with administrative routines Skills: * Proactivity * Courtesy * Discretion * Good communication * Organization * Dedication * Ethics Responsibilities: * Patient reception and service; * Handling patient and non-patient inquiries via WhatsApp and phone calls to resolve questions and schedule or reschedule appointments; * Scheduling pre- and post-medical consultations; * Patient follow-up within the clinic; * Supporting other departments within the healthcare unit; * Overall organization of medical records and the patient management system; * Assisting in maintaining clinic cleanliness and order. 2512120202501916025
