Tourism operator hiring Customer Service Analyst in Florianópolis (Downtown). Europlus is a company specialized in the sale of electronic products and accessories. Focused on quality and innovation, it provides solutions to meet the needs of the Brazilian market. **✅** **PARTICIPATE IN THIS SELECTION PROCESS** ---------------------------------- * Review all details of this opportunity on Jobbol now and APPLY. **What will you do in this role?** Efficiently and courteously handle and resolve customer inquiries and requests. Record and track customer complaints, compliments, and suggestions. Provide customer service through various channels, including phone, email, online chat, and social media. Identify and analyze customer needs, seeking appropriate solutions for each situation. Maintain positive customer relationships to foster loyalty and satisfaction. Collaborate with the customer service team to ensure high-quality, efficient service. Prepare reports and analyses regarding customer service performance and propose improvements. If you have prior experience as a Customer Support Specialist, Customer Service Coordinator, Relationship Consultant, or Customer Service Agent, you may meet the requirements for this position. **Company Benefits:** * Salary: Competitive with the market. * ✔ Meal allowance * ✔ Food allowance * ✔ Transportation allowance * ✔ Health insurance * ✔ Dental insurance * ✔ Pharmacy benefits * ✔ Daycare assistance * ✔ Birthday day off **✅** **DO YOU IDENTIFY WITH THIS POSITION?** ---------------------------------------- * Proceed on Jobbol and become the protagonist of this opportunity. **Other Information:** * Employment type: Permanent * Work schedule: Full-time * Working hours: To be determined. ***Work Location:*** *On-site in Florianópolis / SC* ***Job ID:*** *29381560457* *✔ Follow:* ***@jobbol.empregos*** *on Instagram and unlock the best opportunities in the 2025 job market.*