Commercial Assistant

Description

SUMMARY OF RESPONSIBILITIES: Describe the tasks performed by the employee; \- Negotiate, submit commercial proposals, and sell apartments to a mixed clientele in the hospitality sector \- Confirm reservations; \- Support the front desk with information regarding pricing, promotions, new procedures, etc. \- Analyze room occupancy map availability; \- Review and execute reservation contracts; \- Prepare reports on client contacts and service interactions; \- Monitor sales progress and conduct post-sale follow-up; \- Attend to clients (in person or by phone), providing information and clarifying general questions regarding sales and event organization. \- Verify and control space availability through event calendars; \- Draft commercial proposals based on predefined standards and perform follow-up with clients to confirm events. \- Support event organization by maintaining contact with vendors, monitoring administrative procedures, and verifying all required infrastructure (room setup, equipment, coffee-break schedules, lunches, dinners, etc.). \- Provide full support/client service during events. \- Conduct post-sale follow-up, assessing client satisfaction levels regarding services rendered. \- Perform event check-in, billing entries, and check-out; \- Prepare and monitor event budgets; \- Issue service orders to all operational departments. \- Implement area control processes and procedures using checklists; \- Relay information between the contracting party and end client, and assist the client in arranging additional services; \- Carry out other related duties as required by the department. REQUIREMENTS \- Currently pursuing a degree in Hospitality and Tourism / Hotel Management or related fields; \- Knowledge of negotiation techniques; \- Sales experience in the hospitality industry; \- Inbound marketing knowledge is a plus; \- Familiarity with hotel management systems; \- Intermediate Spanish and basic English proficiency; \- Minimum 1 year of experience in this role or a similar position within the hospitality industry; \- Intermediate Microsoft Office proficiency; \- Availability to work on a rotating 6-days-on/1-day-off schedule. COMPETENCIES \- Written and verbal communication skills; \- Commitment to customer excellence; \- Emotional intelligence; \- Decision-making ability; \- Problem-solving skills; \- Ability to identify patterns or connections; \- Results-oriented mindset. COMPENSATION AND BENEFITS \- Base salary + sales-based variable compensation; \- Health insurance plan after 6 months of employment – co-payment Unimed plan; \- Dental insurance plan after 3 months of employment; \- Pharmacy benefits plan after 3 months of employment; \- Birthday day off; \- Paid attendance incentive program; \- Paid continuous improvement idea program; \- Transportation allowance; \- Meal allowance; \- Parking. Compensation: R$2\.200,00 \- R$2\.800,00 per month Benefits: * Medical assistance * Dental assistance * Commercial agreements and discounts * Free parking * Food allowance * Meal allowance * Transportation allowance Work location: On-site