Collections/Receivables Assistant

Description

Job Summary: The Collections Assistant will manage the portfolio of delinquent customers, contact clients, generate reports, and execute collection actions. Key Highlights: 1. Manage the portfolio of delinquent customers 2. Negotiation and communication with customers 3. Support internal departments on collection-related matters **Opportunity: Collections/Receivables Assistant** **On-site work in Florianópolis.** **What do we expect from a Collections/Receivables Assistant?** As a Collections Assistant, you will be responsible for managing the portfolio of delinquent customers, contacting clients, generating reports, planning and executing collection actions through AXS Energia’s channels. **Responsibilities:** * Monitor and negotiate the portfolio of delinquent customers. * Conduct contacts via phone, e-mail, and other channels. * Update the management system with collection-related information. * Prepare managerial reports on portfolio performance. * Assist customers, clarify doubts, and offer customized solutions. * Support internal departments on collection-related matters. **Requirements & Required Knowledge:** * Completed or ongoing undergraduate degree in Business Administration, Accounting, or related fields (preferred). * Experience in collections (desirable). * Experience with ERP systems and Excel. * Skills in negotiation, organization, and clear communication. **Job Details:** * 44-hour workweek (Monday to Friday); * Employment contract under CLT regime. Job Type: Full-time, Permanent CLT Benefits: * Medical insurance * Dental insurance * Life insurance * Meal allowance * Food voucher * Transportation voucher