Receptionist

Description

Job Summary: Receive and assist customers in urgent/emergency services, directing them and clarifying doubts to ensure high-quality service. Key Highlights: 1. Excellent customer service and customer delight 2. Focus on patient reception and guidance 3. Guarantee of high-quality institutional service **Responsibilities and Duties** About the Position: * Receive and assist customers seeking urgent/emergency care, directing and accompanying them to the requested departments and clarifying their questions or referring them to the appropriate person for clarification, aiming to deliver the high-quality service defined by the institution. **Requirements and Qualifications** If customer delight and service excellence resonate with you, the customer service area at Rede Américas is the right place for you. To transform healthcare, you must: * Have completed high school; * Have prior experience in customer service. Minimum Education Level: High School (Secondary Education) * Transportation Allowance and Performance Bonus (PPR) * Meal Voucher/Food Allowance or On-site Cafeteria (depending on location) * Health Insurance and Life Insurance * Development and Career Cycle, Technology/PMAX Academies, and Crescer Program * Telepsychology * TotalPass, primary care clinic, discounts on exams and vaccines * UAU Benefits Club, SESC benefits * + Benefits may vary depending on the job location and brand.