**Responsibilities:** * Provide on-site and remote technical support to users for applications and equipment; * Open, log, and track technical service requests; * Escalate incidents to specialized teams when necessary; * Install and maintain corporate software; * Perform repairs and configure email accounts; * Assemble, configure, and maintain workstations; * Configure and provide support for local and network printers; * Diagnose and resolve network-related issues; * Document technical procedures and maintain up-to-date records. **Requirements:** * Technical or higher education degree in Computer Science, Networking, or related fields; * Knowledge of: software installation and email account configuration; * Configuration of local and network printers; * Microcomputing and hardware maintenance; * Operating systems and network services; * Technical English for reading documentation and manuals. 100% on-site work in the Vira Copos region — Campinas, SP. Working hours: 8:00 AM to 5:00 PM (lunch break from 12:00 PM to 1:00 PM). Job type: Full-time, permanent CLT position. Salary: R$2,300.00 – R$2,600.00 per month. Benefits: * Medical assistance * Dental assistance * Transportation allowance