Activation Technician | Giruá

Description

Job Summary: The professional will assist in the installation and maintenance of telecommunications equipment, ensuring customer satisfaction and service quality. Key Highlights: 1. Customer service and configuration of telecommunications equipment 2. Teamwork and task efficiency 3. Opportunity for People with Disabilities (PwD) Remember that feeling of customer joy when the doorbell rings and they see the person who’s about to install their Internet? The activation team consists of those professionals who visit customers to activate new connections and perform necessary maintenance. In addition, the Activation Team also configures equipment and schedules these visits with customers. **This and all other positions advertised are open to PwD** **Responsibilities and Duties** * Assist in customer installations; * Assist in maintenance of already-installed equipment at customer sites; * Perform equipment installation and configuration procedures; * Request materials from the warehouse; * Safeguard company assets; * Use network measurement tools; * Use personal protective equipment (PPE); * Use company software; * Answer phone calls; * Contact customers by phone; * Drive company vehicles; * Clean and maintain an organized workplace; * Ensure customer satisfaction; * Complete service execution application; * Execute network documentation. **Requirements and Qualifications** **Skills:** Teamwork; Flexibility and adaptability to business needs, people, and processes; Task efficiency and courtesy toward customers; Sense of urgency and innovation. **Education:** Completed high school; Technical course in a related field is desirable. **Requirement:** Valid Brazilian driver’s license (Category B). **Additional Information** **Work Schedule:** Monday to Friday, 8:00 AM to 12:00 PM and 1:30 PM to 5:30 PM. Saturdays, 8:00 AM to 12:00 PM. On-site opportunity in Giruá/RS. ### **Benefits for Employees** Health Plan Dental Plan Pharmacy Network Agreement Life Insurance Transportation Allowance Meal Allowance Education Assistance Complimentary Internet School Supplies Assistance Baby Bonus PPR \- Profit Sharing Program Quinquennial Bonus \- Recognition for years of service Psychological Support Daycare Assistance Assistance for Children with Disabilities Birthday Gift Uniforms and Equipment Partnerships Service Discounts Unifique Since 1997, we’ve been guided by customer centricity, delivering telecommunications solutions for homes, businesses, and government entities. We embrace an innovative mindset, combining cutting-edge technology with personalized service that truly makes a difference. We were founded in Timbó, Santa Catarina, and evolved through significant transformations: new connections, emerging technologies, and evolving customer and user demands. We expanded our presence across multiple cities in Rio Grande do Sul, Santa Catarina, and Paraná states — always maintaining excellence in service and transparent, honest relationships. In 2021, we won the 5G auction and assumed the mission of deploying this innovative technology to 670 municipalities with up to 30,000 inhabitants by the end of 2029\. This milestone in our history has been accompanied by several recognitions from Anatel, including being named the Best Broadband Operator in Southern Brazil for six consecutive years! We develop solutions for people’s future and generate growth opportunities for those who make things happen! All of this is achieved through strong collaboration and valuing high performance. Here, it’s not just about participating — you’ll build the future together with us! Unifique, simplifying people’s lives since 1997! **All our job opportunities are available to People with Disabilities** ### **Benefits for Employees** Health Plan Dental Plan Pharmacy Network Agreement Life Insurance Transportation Allowance Meal Allowance Education Assistance Complimentary Internet School Supplies Assistance Baby Bonus PPR \- Profit Sharing Program Quinquennial Bonus \- Recognition for years of service Psychological Support Daycare Assistance Assistance for Children with Disabilities Birthday Gift Uniforms and Equipment Partnerships Service Discounts Unifique