Description
Job Summary:
Provide customer service by identifying customer needs, offering appropriate solutions, and ensuring satisfaction, while collaborating with the sales team and staying updated on products and services.
Key Highlights:
1. Sales and/or customer service experience
2. Gym and education allowance
3. Medical and dental assistance
**Description and Responsibilities:**
**Working Hours:** Monday to Friday, from 8:00 AM to 6:00 PM with a 2-hour lunch break; Saturdays from 8:00 AM to 12:00 PM
**Level:** Professional
**Employment Type:** Permanent – CLT
* Provide exceptional customer service to deliver an outstanding shopping experience.
* Identify customer needs and offer suitable solutions.
* Track orders and ensure customer satisfaction throughout the entire sales process.
* Stay updated on the company's products and services.
* Collaborate with the sales team to achieve established targets.
* Participate in training sessions and meetings to enhance knowledge and skills.
* Record relevant customer information and interactions in the company's system.
* Assist in organizing events and promotions to boost sales.
* Work closely with other departments to ensure sales process efficiency.
**Requirements:** **Mandatory Requirements:**
* Completed high school education;
* Proficiency in Microsoft Office suite;
* Experience in sales and/or customer service;
**Desirable Requirements:**
* Driver's license category B;
* Currently pursuing a degree in Business Administration, Marketing, Communications, or related fields.
**Benefits:**
Medical assistance, Dental assistance, Gym allowance, Education allowance, Private pension plan, Life insurance, Meal voucher, Transportation voucher