Description
Job Summary:
On-site and remote technical support professional responsible for installation, maintenance, and configuration of systems and equipment.
Key Highlights:
1. Technical support for applications and equipment
2. Maintenance and configuration of workstations and printers
3. Network problem diagnosis and resolution
**Responsibilities:**
* Provide on-site and remote technical support to users for applications and equipment;
* Open, log, and track technical service requests;
* Escalate incidents to specialized teams when necessary;
* Install and maintain corporate software;
* Perform repairs and configure email accounts;
* Assemble, configure, and maintain workstations;
* Configure and provide support for local and network printers;
* Diagnose and resolve network-related issues;
* Document technical procedures and maintain up-to-date records.
**Requirements:**
* Technical or undergraduate degree in Computer Science, Networking, or related fields;
* Knowledge of: software installation and email account configuration;
* Configuration of local and network printers;
* Microcomputing and hardware maintenance;
* Operating systems and network services;
* Technical English for reading documentation and manuals.
100% on-site in Extrema/MG.
Working hours: 08:00 to 17:00 (Lunch break from 12:00 to 13:00).
Job type: Full-time, CLT permanent contract
Compensation: R$2.300,00 - R$2.500,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Transportation allowance
Work location: On-site