Administrative Technical Support Assistant

Description

Job Summary: Professional responsible for recording technical activities, digitizing technical reports and service reports, and forwarding documentation. Key Highlights: 1. Work in ICT infrastructure, data centers, networks, and IP-based communication 2. Drive business and people forward through technological innovation 3. Join an ICT-specialized company **Job Description:** ---------------------- We are specialists in ICT infrastructure, with strong presence in manufacturing, sales, management, support, and consulting for data centers, networks, and IP-based communication. We lead the production and supply of intelligent solutions for government and private sectors, while also driving business and people forward through technological innovation. Join us and help connect even more people to the future! Your key responsibilities will include: Recording technical activities performed by technicians in the Service Desk Manager (SDM) system; Typing technical reports and service reports related to warranty interventions and maintenance contracts performed by technicians; Digitizing RAT (Technical Service Report); Forwarding digitized and electronically attached service reports in SDM, duly signed by requesters. **Mandatory Requirements:** ------------------------------ Completed high school education; At least 18 years of age; Proficiency in Microsoft software (operating system and Office suite). **Desirable Requirements:** -------------------------- Basic knowledge of operating systems; Excel proficiency. **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- NOT APPLICABLE **Benefits:** --------------- Flexible benefits (meal and food allowances); Transportation voucher; Dental plan; Wellhub (Gympass); Monthly subsidy for therapy via Zenklub; 10% discount on ZOOM Store products; "Your Referral, Your Reward" program. **Work Location:** ---------------------- Av. Presidente Carlos Luz, 1275 \- Caiçaras, Belo Horizonte \- MG, 31230\-000 **Working Hours:** ------------------------ Monday to Friday, during standard business hours