Junior Technical Support Analyst Work schedule 12x36 \- From 6:00 PM to 6:00 AM We are looking for a dynamic and innovative professional to join our team as a Junior Technical Support Analyst at iK. iK is a company that stands out in the development of sustainable technological solutions, and we are always seeking talents who share our vision of a greener and smarter future. As a Junior Technical Support Analyst, you will be responsible for providing high-quality technical support to our customers and partners. Your role will be crucial in ensuring that the technological solutions we develop are being used in the best possible way, solving problems and improving user experience. You should have a background in information technology fields, such as systems, computing, or related areas. Previous experience in technical support is a plus, but not mandatory. What we are looking for is someone with a proactive mindset, who enjoys learning and solving complex problems. In addition to a competitive salary, we offer a collaborative and innovative work environment, with opportunities for professional growth and continuous development. If you are passionate about technology and sustainability, this is the perfect opportunity for you. Interested candidates should send their resume and a brief cover letter to apply for this position. Join us and become part of a team that is shaping the future through innovation and sustainability. Minimum Education: Technical Course * Total Pass * Life Insurance \- MetLife * Night shift allowance 50% * Transportation Voucher * Meal/ Food Allowance * Sul América Medical Plan (Optional)