Browse
···
Log in / Register
Job Summary: A Quality Professional responsible for implementing, maintaining, and ensuring compliance of the quality management system, thereby guaranteeing achievement of objectives and adherence to applicable legislation. Key Highlights: 1. Opportunity to grow through multicultural experiences. 2. Positively impact the environment and people. 3. Develop your capabilities to the fullest in a diverse environment. **About DHL** --------------- Connecting people, improving lives. Join DHL and experience the essentials of everyday life through our best-in-class benefits — we prioritize your safety, health, and that of your family. Build your career with us and seize the opportunity to grow through daily multicultural experiences that will challenge you continuously. This will not be just another job — it will be your chance to positively impact both the environment and the people inside and outside DHL. As a global company, we value the diversity of our employees as a true strength; this strength can only be fully leveraged if everyone feels they can truly be themselves every day — regardless of ethnicity, religion, sexual orientation, gender, disability, or any other personal characteristic. That is what we mean by inclusion. Diversity is our strength. Being DHL means developing your capabilities to the fullest.**Job Description** --------------------- Ensure achievement of Quality department goals aligned with operational demands of DHL Supply Chain and its customers. Implement, maintain, and ensure compliance with the current Quality Management System within DHL Supply Chain. Execute activities related to implementation and maintenance of the Quality Policy, Objectives, and Quality Management System.**Requirements** -------------- \- Bachelor’s degree completed or in progress in Quality Management, Pharmacy, Chemistry, or related fields; \- Experience in Quality-related activities and knowledge of Quality Management Systems; \- Availability to work in Extrema/MG as Technical Responsible; \- Intermediate proficiency in Microsoft Office suite and Power BI; \- Dynamic individual with strong interpersonal communication skills, adaptability, and teamwork orientation.**Responsibilities** --------------------- \- Ensure compliance with applicable legislation, ISO standards, and other relevant requirements. \- Manage CAPA processes: initiation, review, investigation, action plan development, and follow-up with respective departments. \- Administer the calibration program within the Quality Management System (QMS). \- Support internal, external, regulatory, normative, and corporate audits. \- Coordinate the 5S Program and self-inspections, ensuring execution and follow-up of action plans. \- Prepare and conduct quality briefings for teams. \- Monitor and control outsourced services (cleaning, pest control, water tank hygiene). \- Manage Quality Notifications (QN): registration, investigation, evaluation, action plan development, and closure. \- Prepare presentations for management review and critical analysis meetings. \- Provide support to internal departments, supervision, and management. \- Liaise with service providers as required. \- Draft, review, and approve standard operating procedures, work instructions, and forms. \- Fulfill the function’s training matrix. \- Manage cleaning reports and handle complaints: analysis and approval in coordination with supervision. \- Participate in periodic quality meetings with customers and management. \- Conduct supplier qualification and maintain updated documentation in the QMS. \- Manage change controls: initiation, review, approval, action plan development, and follow-up. \- Propose continuous improvement initiatives via internal programs. \- Deliver, record, and manage training, including onboarding and refresher sessions. \- Ensure compliance with HSE, Quality, 5S, and Code of Conduct standards. \- Track renewals of regulatory documents.
