Description: If you are interested in working in a collaborative environment grounded in ethics and development, take the first step on your journey to join Banco Arbi’s team. We are seeking a proactive, dedicated intern with an interest in technology and innovation who wishes to work integrally across different areas of the Bank, contributing to strengthening the PIX ecosystem. The intern will support the structuring of PIX processes, focusing on technical and process documentation, standardization of workflows, and creation of materials for the Developer Portal. The role will involve direct interface between Business, Technology, and Processes, participating in API documentation, customer onboarding and certification journeys, and supporting strategic continuous improvement initiatives. If you are curious, organized, and enjoy learning by doing, we look forward to your application! Key day-to-day responsibilities include: * Supporting the mapping of customer onboarding and certification processes, as well as other PIX workflows. * Developing and updating technical API documentation in the format of the new Developer Portal. * Supporting the customer and partner certification workflow (integration and compliance testing). * Producing support materials and internal guides for Operations and Commercial teams. * Collaborating with Product, Technology, and Compliance teams, consolidating information in a structured manner. Preferred qualifications include: * Analytical ability and logical reasoning. * Ability to read, understand, and test API documentation. * Basic understanding of how APIs work; familiarity with HTTP/HTTPS request concepts and methods such as GET, POST, PUT, and DELETE. Benefits we offer: * Initial stipend with 10% adjustment every 6 months; * Bradesco health and dental plans, with no copayment; * Alelo meal voucher; * Transportation voucher; * Additional 13th-month stipend; * Birthday Day Off. Additional information: * Schedule: Monday through Friday, 6 hours per day; * Work model: Hybrid \| 2 days per week remote; * Location: Pinheiros/SP. Desired requirements: * Enrolled in an undergraduate program in Information Technology, Information Systems, Computer Engineering, Computer Science, or related fields, with expected graduation starting December/2027; * Knowledge of process structuring. * Communication: Strong verbal and written communication skills, with ability to effectively interact with end users and technical teams. * Proactivity: Initiative to learn new technologies and tackle technical challenges. * Basic knowledge: SQL, APIs, programming language fundamentals, and problem-solving. * Ability to analyze and understand the big picture, mapping processes with a focus on improvements and optimizations. * Strong verbal and written communication skills, facilitating interaction among various stakeholders and enabling effective engagement with users and technical teams. * Dynamism to work across multiple projects; eagerness to learn and grow alongside the team. * Analytical skills to analyze and solve problems—identifying root causes and proposing solutions. * Willingness to learn, assume responsibilities, and contribute to project success. * Engagement with the team and its deliverables. 251218020255792144