BILLING ASSISTANT

Description

Job Summary: A professional responsible for managing and controlling orders from receipt through invoice issuance and dispatch, ensuring efficient communication with customers and internal departments. Key Highlights: 1. Receive and manage orders, ensuring effective communication with customers. 2. Analyze orders and enter them into the system. 3. Issue invoices, shipping labels, and control order dispatch. **About Us:** In November 2017, Life Nutri began operations with the goal of delivering the highest-quality services to its customers, partners, and employees. To achieve this objective, the entire company was carefully planned—featuring an excellent infrastructure, state-of-the-art equipment, and highly qualified professionals—all essential to the company’s success. This dedication and commitment were quickly recognized in the market, evidenced by high customer satisfaction and rapid business growth reflected in new hires, partnerships, markets, customers, and tenders. **Responsibilities:** * Receive, distribute, and monitor orders submitted via the REG140 spreadsheet \- ORDER RECEIPT CONTROL; * Notify customers regarding product unavailability in our inventory or at Danone by sending the stock-out letter (when applicable), as well as provide feedback on expired contracts, partial deliveries, or discrepancies between the order and tender process; * Analyze orders \- direct sales or purchase orders; * Receive and input orders into the SupraSoft system; * Request freight quotations from the Sales Department; * Verify consistency between received orders and those issued in the system; * Issue sales invoices; * Print shipping labels for dispatch; * Issue Correction Letters as needed; * Monitor order status using the REG053 spreadsheet \- ORDER DISPATCH CONTROL FOR PICKING, tracking orders entered into the system, transferred to Shipping, and invoiced; * Assist in issuing return invoices when required; * Perform product write-offs in the system whenever necessary; * Organize and archive documents related to the Billing Department; * Send a daily e\-mail to the Finance and Sales Departments listing orders pending financial clearance; * Maintain the protocol logbook; * Notify receipt of correspondence and other administrative or consumable goods.