Wave Centro | Receptionist

Description

Job Summary: We are seeking a professional with experience in customer service who demonstrates excellence in client service and strong commitment to the company's culture. Key Highlights: 1. Experience in customer service and excellence in client satisfaction. 2. Excellent communication skills and a positive attitude toward problem resolution. 3. Commitment to work schedule and company values. Description: What you need to have: * Experience in customer service. What we expect to find in your professional profile: * Excellence in customer service; * Maintain excellent communication with all visitors, students, and company employees; * Enjoy working with people and for people; * Possess a positive attitude to promptly resolve potential issues; * Continuously update yourself and strive for high performance in your tasks; * Commitment to your work schedule (always punctual); * Respect for internal company policies and regulations; * Be a faithful guardian of the Wave Standard (always act with respect, transparency, humility, and pursue excellence in everything you do). * Actively, receptively, and empathetically greet visitors and clients; * Perform administrative tasks that support our company’s organization; * Manage appointments and answer questions about our services; * Answer, screen, and forward incoming phone calls; * Support the sales team to ensure better service delivery; * Ensure the reception area is tidy and welcoming, and fully stocked with stationery and necessary supplies; * Inform your supervisor about problems, setbacks, or any situations preventing you from performing your duties effectively; * Carry out other tasks not listed here as needed and per your immediate supervisor's instructions. 2511130202461267852