Transportation company hires Customer Service Assistant in Itajaí. **Responsibilities:** Provide customer service, informing about delivery status and resolving inquiries promptly and courteously. Make calls to customers and transfer external calls to the corresponding internal extensions. Request freight quotes from carriers. Record non-conformity reports and customer complaints in the system, ensuring proper follow-up. Distribute received correspondence to the responsible departments. Process bill of lading cancellations in the system when necessary. File delivery documents according to internal procedures. Support and participate in activities related to Quality Management and the SASSMAQ system. Perform other job-related tasks as required. **Compensation:** * Salary: Negotiable * ✔ Attendance Allowance * ✔ Expense Allowance * ✔ Meal Voucher * ✔ Dental Plan * ✔ Life Insurance **Additional Information:** * Contract: Permanent * Period: Full time * Workload: Negotiable ***Work Location:*** *On-site in Itajaí / SC* ***Application Deadline:*** *11/17/2025* ***Expected Start Date:*** *11/25/2025* ***JobId.:*** *29380435077* *✔ Follow:* ***@jobbol.empregos*** *on Instagram and get the best of the 2025 Job Market.*