**About DHL** --------------- The logistics company for the world! Deutsche Post and DHL form the world’s largest mail and logistics group. Together, we offer an unparalleled portfolio of standardized products and innovative customized solutions. The DHL family consists of independent divisions connected by shared values and principles and a common management approach. Thus, we can offer a broad range of products, solutions, and services tailored to our customers’ logistics needs. With 360,000 employees in more than 220 countries and territories worldwide, we are reaching more people than ever before. As one of the world’s largest and most innovative employers, we take special pride in our employees. We are a global company that values diversity, ambition, and a collaborative, empowering mindset, providing our employees with all the support they need to make their careers as rewarding as possible.**Job Description** --------------------- Monitor scheduling, issue waybills, and ensure daily traffic release so deliveries are made on time; comply with each client’s specific restrictions and requirements; handle various documents; follow all required procedures related to such documents; and prepare reports and spreadsheets to support the department’s operational demands. Monitor all pickup requests, return processes, investigate losses and damages, verify proof-of-delivery documents, track progress via spreadsheets and communication systems with drivers, and manage the client’s integrated system.**Requirements** -------------- Completed High School education; preferably with experience in logistics routines; written communication skills; logical reasoning.**Responsibilities** --------------------- 1. Monitor vehicles according to schedule; 2. Monitor vehicle arrivals and departures at operations according to schedule; 3. Complete operational controls with relevant information regarding loading and pickups; 4. Conduct follow-up with drivers, clients, and Service Centers; 5. Prepare freight quotations and issue transport waybills; 6. Request Risk Management services; 7. Monitor reverse logistics and return materials; 8. Manage pickup and delivery performance; 9. Communicate effectively with drivers; 10. Use internal transport/tax system; 11. Comply with DHL Supply Chain operational procedures and respect its policies and standards, including those related to HSE, Quality, and the Code of Conduct.