**Description:** ---------------- Main Responsibilities Assist in the daily control of accounts receivable and monthly fees across the network; Monitor overdue payments and update students’ status in systems; Conduct active and preventive collection outreach to delinquent students (phone, WhatsApp, email); Support debt negotiation, installment plans, and agreements as directed by the finance department; Verify and record received payments (credit card, PIX, bank slip, automatic debit); Assist with financial reconciliation and monthly closing; Update simple reports on delinquency and accounts receivable; Support network units with information regarding students’ financial status; Ensure proper organization of financial documents and records; Adhere to internal policies and best practices for customer service and collections. **Requirements:** ----------------- Requirements Completed high school education (preferably pursuing a bachelor’s degree in Business Administration, Accounting, or related fields); Prior experience in administrative or financial routines; Proficiency in Excel and Microsoft Office suite tools; Strong verbal and written communication skills; Organizational skills, attention to detail, and professional demeanor. Preferred Qualifications Experience in collections or accounts receivable; Experience in recurring-service companies (gyms, clubs, subscription-based businesses); Familiarity with financial systems or ERPs; Customer service aptitude. Behavioral Competencies Proactivity and sense of responsibility; Courtesy and empathy when interacting with students; Ability to follow processes and instructions; Teamwork; Ethics and confidentiality of information.