Job Summary: The professional will provide customer service and emotional support to clients and family members, organize funeral services, and handle documentation and administrative tasks. Key Highlights: 1. Emotional support and information about services 2. Organization of funeral services and documentation 3. Working in emotionally challenging situations **Job Description:** ---------------------- Provide service to clients and family members, offering emotional support and information about available services; Organize and manage schedules for funeral services, including transportation, body preparation, and arrangements for ceremonies; Receive and ensure all necessary documentation, including death certificates and legal permits; Maintain accurate and up-to-date records of services provided to the administrative department; Ensure facilities are prepared and suitable for ceremonies and visitations; Perform administrative tasks, such as payment processing in the system; Report sales made in various situations related to funeral service. **Essential Requirements:** ------------------------------ Driver's License Category B; Previous customer service experience is desirable; Exceptional communication and empathy skills; Ability to work in emotionally challenging situations; Skill in managing multiple tasks and maintaining organization; Availability to work flexible hours, including weekends and holidays. **Employment Type:** -------------------------- CLT **PwD (Persons with Disabilities):** -------- YES **Benefits:** --------------- * Transportation allowance; * Meal allowance; * Life insurance; * Company-sponsored plans, at no cost; * Birthday day off; * Refer a friend and earn. **Work Location:** ---------------------- ALIANÇA UNIPAX **Working Hours:** ------------------------ 7:00 PM to 7:00 AM
João Silva
Indeed · HR
João Silva
Indeed · HR
