Description
Job Summary:
Join our team and enhance the customer experience by performing operational routines, monitoring processes, and using systems—with a focus on organization and teamwork.
Key Highlights:
1. Opportunity to join a team focused on customer experience
2. Involvement in operational routines and process monitoring
3. Emphasis on organization, attention to detail, and teamwork
**Description**: If you enjoy operational routines, process monitoring, system usage, and teamwork, this opportunity is for you.
Join our team and contribute to an outstanding customer experience!!
**Requirements**:
\-Completed high school education
\-Basic computer skills
\-Previous experience in customer service and support
\-Organizational ability and strong interpersonal skills for teamwork
**Desirable**:\-Organization and attention to detail
\-Strong verbal and written communication skills
\-Analytical mindset for information verification
\-Commitment to deadlines and quality
**Responsibilities**:
\-Perform service activations and register information in internal systems
\-Monitor technicians’ schedules and service execution
\-Provide support to technicians during installations
\-Verify and validate checklists, data, documentation, and service orders
\-Ensure compliance with established quality standards
\-Support customer contact to finalize services, when necessary
\-Maintain departmental spreadsheets and reports
\-Handle operational tasks as directed by the manager
**Benefits**:
\-Meal allowance of BRL 31.00 per working day (average of BRL 700.00 monthly);
\-Health insurance plan (co-payment with 80% subsidy);
\-GymPass / WellHub;
\-Opportunities for professional growth and development.
Compensation: starting from BRL 1\.949,00 per month
Benefits:
* Medical assistance
* Meal allowance
* Transportation allowance
Work location: On-site