PREVENTION AGENT

Description

Job Summary: Prevention Agent I is an attentive, careful, and organized professional, essential for protecting the company's assets and ensuring the safety of customers and employees. Key Highlights: 1. Ensure the safety of customers and employees 2. Prevent theft, losses, and misplacement of merchandise 3. Define corrective actions for vulnerable environments #### **About the position:** Safeguarding and properly protecting the company's assets is fundamental to business success. The Prevention Agent I serves as the unit's eyes, ensuring safety for customers and employees. This role requires an attentive, careful, organized, and engaged professional—indispensable for fulfilling this responsibility. #### **Main responsibilities:** * Monitor operational procedures and processes, applying the company's Code of Ethics; * Receive merchandise and interact with third parties, participating in internal and external audits; * Support inventory activities conducted at the store alongside the department supervisor; * Perform theft, loss, and merchandise misplacement prevention services through electronic monitoring and internal surveillance; * Define corrective actions for vulnerable environments; * Aim to prevent total losses, in accordance with the company-established target; * Guide customers on various situations related to departmental activities; * Serve customers according to the company's required service standards; * Comply with operational procedures required for the position. #### **Desirable qualifications (preferred):** * Prior experience in loss prevention; * Ability to identify and propose improvements to security processes; #### **Benefits:** * Family Assistance Network * Telemedicine and Telepsychology * Dental Plan * Benefits Club * Pharmacy Discounts * Benefit Card * Recognition Programs * Life Insurance * Funeral Assistance * Pregnant Women Support Program * Nursing Room, Changing Room, and Rest Room * On-site Meals or Meal Voucher * Career Development Plan * Partner Website Discounts #### **Work schedule and working hours:** * Rotating shift: 6 days on, 1 day off; * 7 hours and 20 minutes per day.