Printer Technical Assistant

Description

Job Summary: Ensure the availability and optimal operation of multifunction printers by conducting routine inspections, replenishing supplies, and providing basic user support. Key Highlights: 1. Essential contribution to maintaining Ricoh's excellence with customers. 2. Opportunity for continuous learning and professional growth at Ricoh. 3. An environment that values both technology and people, with a focus on teamwork. **Job Title:** Printer Technical Assistant **Job Mission:** Ensure the availability and optimal operation of multifunction printers installed at customer sites by performing periodic inspections, replenishing supplies, and delivering basic user support—thereby ensuring excellence in the Ricoh product and service experience. * ️ **Key Responsibilities:** * Conduct periodic inspections to verify equipment functionality and condition; * Replenish paper and toner to keep machines continuously operational; * Perform external cleaning and maintenance of equipment; * Provide basic user support for printing, copying, and scanning queries; * Log and track technical requests and incidents promptly and systematically; * Escalate to specialized technical support when required, ensuring timely resolution; * Interact with courtesy and professionalism to strengthen the relationship between Ricoh and its customers. **Requirements:** * Completed high school education; * Strong communication skills, collaborative attitude, and eagerness to learn; * Proactive, dedicated, and responsible profile; * Interest in professional growth within Ricoh Brazil Rua Ambrósio Molina, 1090 – Engenho de Melo – São José dos Campos/SP **Working Hours:** Monday to Friday, from 08:00 to 17:00 **Temporary Position** ***Duration: February 16, 2026 to March 17, 2026 – ERICSON Client \- Vacation Coverage Role for 45 days.*** **Why Join Ricoh?** Here, we believe that **technology and people advance together**. We value continuous learning, teamwork, and the relentless pursuit of excellence. **Join the Ricoh family!** A company that grows daily and stands out in the remarkable world of technology and innovation. Minimum Educational Requirement: Technical Course