Administrative Assistant - GR/BA

Description

Job Summary: Administrative Assistant responsible for basic and preliminary product support, document screening, and assistance in administrative routines. Key Highlights: 1. Multichannel customer service regarding Foundation's products 2. Assistance in administrative routines and those of other departments 3. Requires completion of high school education and knowledge of administrative routines **Position:** Administrative Assistant **Job Code:** 024422/2025\-37 **Application Period:** 11/06/2025 to 11/10/2025 **Recruitment Type:** Internal and External **Working Hours:** 8:00 AM to 5:00 PM **Department:** Regional Management of Salvador/BA **Work Location:** Regional Management of Salvador/BA **Responsibilities:** Provide basic and preliminary support regarding the Foundation's offered products through active, receptive, and electronic channels, registering requests in the designated internal system; Receive, screen, and distribute mailbags and/or documents to the respective competent departments; Assist in administrative routines within the department and other departments, as needed. Requirements: **Education:** Completion of high school. Higher education in the relevant field currently underway is desirable. **Requirements:** Basic knowledge of regulation and resolutions issued by the National Supplementary Health Agency (ANS). Experience in public-facing customer service. Basic knowledge of administrative and/or financial routines. Proficiency in office application suites (with emphasis on word processors and spreadsheet software). Knowledge of health insurance providers is desirable. Benefits **Benefits:** Meal allowance and/or food voucher, Health Insurance Plan, Childcare Assistance, Group Life Insurance, among others.