Espec Select One

Description

Job Summary: The Santander is seeking a Business Banking Specialist to serve Select customers with a focus on premium digital experience and consultative sales of financial products. Key Highlights: 1. Serve Select customers with a focus on premium digital and human experience 2. Conduct consultative sales of financial products and insurance 3. Maintain familiarity with digital solutions within the Santander ecosystem Espec Select One Country: Brazil If you are eager to grow and learn continuously, and passionate about interacting with people, this could be your place! The Santander is a growing ecosystem with the purpose of contributing to the prosperity of people and businesses. Here, you can create the new, question and challenge the market. It means aligning the urgency of now with that of the future to always serve customers in the best possible way. It means being part of a global company that values diversity in all its dimensions and embraces a horizontal organizational culture. At Santander, we have a horizontal culture comprising four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become a Business Banking Specialist (B1\), where you will be hired as a Specialist—the primary expert in your area. **Key Responsibilities** * Serve Select customers at the beginning of their journey, ensuring a premium digital experience focused on convenience, efficiency, and human proximity in a remote environment. * Serve and engage customers 100% digitally (chat/video/app); + Update clients in the Select portfolio, presenting segment benefits and differentiators; + Conduct consultative sales of low-complexity credit, investment, and insurance products; + Collect and update data; + Maintain familiarity with digital solutions, focusing on the Santander ecosystem; + Resolve requests remotely * **Behavioral and Technical Competencies** + Advanced knowledge of customer experience; + Experience in sales and proficiency in using digital tools. **Education/Certifications** + CPA 10 (mandatory); + Applicable experience in remote customer service; + Proficiency in digital service channels, customer journey, and financial products. Our Way of Being: At Santander, we value professionals who: * **Think Customer** – Place the customer at the center of decisions; * **Embrace Change** – Drive transformation and innovation; * **Act Now** – Act with agility and a sense of urgency; * **Move Together** – Collaborate effectively; * **Speak Up** – Communicate openly, ethically, and transparently. If this resonates with you, join Santander! \# BENEFITS * Variable Compensation (PLR \+ RV); * Medical and Dental Assistance; * Meal and Food Allowance; * Supplementary Pension; * Life Insurance; * Daycare/Babysitter Allowance; * Gympass or Totalpass; * Transportation Allowance; * Nascer Program; * Be Healthy \- A program encouraging healthier habits; * PAPE \- Specialized Personal Support Program. So? Ready to be called? In our branches (agencies), we count on the market’s top managers, who stand alongside customers to meet their needs and offer the most suitable solutions. If this resonates with you, join Santander! ️ \#AquiSuaChamaTransforma \#VemProSantander \#VemSerChama