Join a team that transforms lives! We are looking for a **Receptionist** to join our team and provide compassionate, efficient service to patients. If you're seeking a welcoming and dynamic environment, come help us deliver excellence in healthcare services! **Main Responsibilities:** * Welcome and assist patients, ensuring courteous and compassionate service; * Schedule and confirm appointments and infusions, organizing the medical calendar; * Register and update patient information in the system; * Answer phone calls and respond to messages efficiently and professionally; * Guide patients regarding administrative procedures, required documents, and accepted insurance plans; * Issue insurance referrals and authorizations, ensuring proper documentation for appointments; * Maintain an organized reception area and ensure smooth patient flow in the clinic; * Collaborate with the multidisciplinary team to provide an exceptional experience for patients. **Requirements:** * Completed high school or currently pursuing higher education (Administration, Hospital Management, or related fields); * Previous experience in medical clinic or hospital reception; * Familiarity with clinic management systems and health insurance providers; * Strong communication skills, organizational ability, and comfort interacting with the public; * Ability to work effectively in a team. **Preferred Qualifications:** * Experience with insurance authorizations; * Knowledge of healthcare administrative rules and procedures; * Proficiency in digital customer service (WhatsApp, email, online scheduling platforms). **What We Offer:** * A dynamic and supportive work environment; * Opportunities for professional growth and development; * Attractive benefits and recognition of your talent. Work location: Salvador/BA **Join us and make a difference in our patients' care!**