Junior Operations Manager

Description

Konecta is seeking an Operations Manager to join our team. As an Operations Manager, you will oversee customer service teams, continuously improving the quality of customer service and support provided, while maintaining close relationships with contracted clients to increase revenue for the company. Your role will be critical in sustaining customer satisfaction and trust, delivering an exceptional customer service experience. What We Offer: * Salary; * Transportation allowance; * Meal allowance; * Medical and dental plans; * Life insurance; * Daycare assistance for children up to 24 months old; * Discounts with universities and educational institutions; * Opportunities for professional growth and development; * TotalPass; * Bullla Card; * SESC membership; * Amusement park discounts; More details about the position: \- Work Location: Salvador \- BA. * Work schedule: 6 days on, 1 day off. We are looking for professionals with: * Ability to inspire, guide, and motivate the team to achieve goals. * Capacity to identify improvement opportunities and take proactive action to deliver results, without neglecting team development. If you are ready to make a difference and grow within a multinational company driven by purpose, mission, and identity, apply now! We are eager to learn about your profile and see how you can contribute to our shared success! \#FeelThePulse Please note that Konecta is committed to diversity and social inclusion; therefore, all our positions are open to individuals regardless of gender, race, sexual orientation, disability, or religion. All applications will be evaluated based on competencies and skills. Minimum Education Level: Bachelor's Degree * Discounts with universities and educational institutions * Daycare assistance * Medical assistance * Dental assistance * Transportation allowance (VT) * SESC membership * TotalPass * Meal allowance (VR) * Growth opportunities * Life insurance