We are looking for a **Technical Support Attendant** to join the customer service team of our SAC! If you easily interact with people, enjoy solving problems and want to grow professionally in a collaborative and dynamic environment, this opportunity is for you. **Responsibilities:** * Provide technical support to customers via chat, phone and e\-mail in a courteous and efficient manner; * Identify, register and track requests until final resolution; * Guide customers on the use of products and services; * Contribute to the continuous improvement of customer service processes. **Requirements:** * High school diploma (higher education in progress will be a plus); * Good verbal and written communication skills; * Basic knowledge of computers and networks; * Ability to interact with customers and solve problems empathetically. **Differentials:** * Previous experience in customer service or technical support; * Knowledge of customer service and/or telecommunications. **We offer:** * CLT employment regime; * Meal allowance; * Free 300MB Internet after probation period; * Performance bonus; * Technical and customer service training; * Professional development opportunities; * Collaborative environment focused on results. **Work location:** Mococa/SP Job type: Permanent CLT, Internship Contract duration: 12 months Pay: R$1\.518,00 \- R$2\.000,00 per month Benefits: * Health insurance * Dental insurance * Life insurance * Meal allowance