The Customer Service Assistant is responsible for assisting customers through remote channels (telephone, e-mail, WhatsApp, online chat), clarifying doubts and resolving issues related to deliveries, delays, scheduling, and others. Answer calls, messages, and requests received via digital channels (chat, e-mail, WhatsApp, etc.). **Compensation:** * **Fixed salary.** * **Benefits:** Transportation allowance; Meal voucher (R$29.80 per working day); Basic food basket; Profit-sharing program (PLR); Dental plan; Life insurance; Partnership with Sest Senat. * **Working hours:** Monday to Friday, from 8 a.m. to 6 p.m., and Saturdays, from 8 a.m. to 12 p.m. ; Job type: Permanent CLT position Pay: R$2.100,00 – R$2.113,00 per month Benefits: * Life insurance * Meal voucher * Transportation allowance