**Description and Responsibilities:** **Schedule:** **Level:** Professional **Employment Type:** Tenured \- CLT labor code * Provide support to customers and branches by supplying information and documents; * Map and record customer and branch requests and redistribute them to the company’s responsible departments; * Schedule appointments according to the contracted service capacity; * Analyze and provide support to business units on logistics-related matters: shipments, documents, CTEs, scheduling, etc.; * Provide administrative support to the manager and supervisor by supplying information, documents, and freight details; * Organize, schedule, and optimize deliveries; * Provide information and handle fiscal documents, complying with all required procedures; * Plan and monitor the unit’s daily schedule, aligning service appointments with the operations department/units; * Prepare planning and delivery reports, focusing on performance and customer service; * Identify deviations and propose action plans to correct processes; * Receive and forward to operations the schedules and invoices sent by customers; * Assist with administrative and technical support in the logistics area; * Schedule operational activities according to the unit’s installed capacity; * Comply with and promote ethical conduct, safety, environmental, and internal procedure standards; * Operate company vehicles as needed, CNH category B. General Responsibilities: * Follow the company’s occupational health and safety and information security policies (use of PPE); * Comply with applicable legislation, regulations, procedures, and internal bylaws; * Keep process-related information and documents updated, controlled, and archived—electronically or physically—as applicable; * Support the development of various reports to aid technical and managerial decision-making; * Propose process improvements; * Participate in industry events (meetings, seminars, associations, etc.); * Maintain a clean and organized workplace; Use company-provided financial resources rationally. * **Requirements:** * Technical certification and/or completed or ongoing undergraduate degree in Logistics, Business Administration, Accounting, or related fields. **Benefits:** Medical assistance, Dental plan, Life insurance, Meal allowance