Senior Process Analyst

Description

Job Summary: We are seeking a Senior Process Analyst to organize the AI area, structure initiatives, document processes, and ensure visibility and momentum for innovation. Key Highlights: 1. Organizational pillar for AI initiatives at Suno. 2. Ensures visibility, momentum, and sustainability for the innovation agenda. 3. An environment that values innovation, responsibility, and collaboration. **Join the \#SunoLovers team** **Our purpose is to deliver the best solutions to our customers; we take our commitment to clients very seriously, and investing in your success is one of our core values.** If you enjoy organizing chaos, bringing clarity to initiatives, and ensuring everything operates with rhythm and visibility — this role is for you. At Suno, advancing our AI agenda depends not only on those who build but also on those who sustain operations with organization, methodology, and consistency. Here, execution without structure does not scale — and that’s why this role is essential. We seek a **Senior Process Analyst** who will serve as the organizational pillar for the area, ensuring all initiatives are structured, tracked, and visible for decision-making. This person will be the operational focal point, responsible for maintaining an up-to-date inventory of AI initiatives by business unit (BU), conducting biweekly check\-ins with designated champions/focal points, and ensuring workflows operate consistently. You will also document processes, establish standards, and organize information so the coordinator has full clarity on what is happening — without needing to dive into every detail. This is a role demanding organization, communication, and discipline — someone who sustains operations and ensures nothing gets lost along the way. Ultimately, your work won’t just be about organizing processes — it will be about delivering visibility, momentum, and sustainability so Suno’s innovation agenda advances with quality and consistency. **Responsibilities and Duties** ### **What You’ll Do** * Manage the AI initiative inventory * Conduct check\-ins with champions/focal points * Document processes and standards * Create templates and workflows * Ensure leadership visibility * Support area operations **Requirements and Qualifications** ### **What We Expect** #### **Hard Skills** * Experience with management tools (Notion, ClickUp, etc.) * Organization of databases and inventories * Basic understanding of automation and AI * Creation of structured documentation * Practical experience with automation (Make, n8n, or Zapier) #### **Soft Skills** * Organization as a **"superpower"** * Relationship building across multiple teams * Description * Synthesis ability * Resilience amid ambiguity **Additional Information** ### **What You Gain by Joining Our Team:** * **Health insurance** and **dental insurance** * **Life insurance**, because safety is also quality of life * Discount on **Wellhub** (Gympass) or **TotalPass**, and on **Zenklub** * Institutional partnerships offering extra support for courses, services, and more * Annual bonus based on performance — after all, our culture is meritocratic * A **Day Off** on your birthday, because your day should be all about you! * Access to the **Suno Black** subscription (for you and first-degree family members!) * Subscription to the **Plano Bull \- Status Invest** **If you thrive in an environment that values innovation, responsibility, and genuine delivery — and want to organize transformative market events — this could be your place!** Here, we believe in growth — yours, ours, and Brazil’s. **We aim to be among the top investment firms in the country, and to achieve that, we’re expanding rapidly.** #### **Suno was founded in 2017** **with a clear objective:** **TRANSFORM BRAZIL** **We began by democratizing access to financial information, showing that investing isn’t reserved for the few — it’s a tool for transformation. Today, we’ve evolved into a **complete ecosystem of financial solutions**, with diverse interconnected areas delivering the best in investing: **Suno Research, Suno Consulting, Suno Asset, Eleven Financial Research, Media Ecosystem, and New Businesses.** ### **Our Purpose:** #### **TO BE THE INVESTOR’S ALLY IN TRANSFORMING BRAZIL** We believe that when millions of Brazilians invest wisely, the entire country grows — more businesses, more jobs, more future. ### **Our Mission:** #### **DELIVER THE BEST FINANCIAL SOLUTIONS TO OUR CLIENTS WITH CLARITY AND TRANSPARENCY.** No “financial jargon.” No shortcuts. Here, everything is built for the investor — never at their expense. ### **Our Culture** Suno is built by **restless, curious, collaborative, proactive people with extraordinary drive**, who **believe in financial markets and the power to transform** — with **excellence, ownership mindset, and purpose.** We grow fast, yet never lose our essence: **we believe things can be done differently.** We think big, change constantly, move quickly, and maintain an environment that values **autonomy, resilience, development, thirst for knowledge, and high-quality delivery**. Here, culture isn’t rhetoric — it’s practice. **It lives in decisions, deliveries, conversations, and small daily actions by each team member.** #### **Our values guide and sustain the Suno way of doing things:** #### **1\. Excellence Without Excuses** At Suno, doing something well isn’t enough — we seek the best in the market and go beyond. **We know the benchmark; we exceed the benchmark.** We assume responsibility from start to finish, without outsourcing problems or blaming others. Here, excellence isn’t a goal — it’s the starting point. This pursuit doesn’t happen in isolation: **we build together**, with active listening, genuine exchange, and a collaborative spirit. We value those who share knowledge and contribute to the team’s growth. #### **2\. We Invest in Our Customers’ Success** Our greatest commitment is to those who trust us. We strive to **delight**, exceed expectations, and build lasting relationships. We place **the customer at the center of everything** we do — with relentless focus on delivering quality, generating value, and ensuring results. Deep understanding and outstanding performance in the investment market are essential to transform lives, expand opportunities, and accelerate national development. That’s why we cultivate constant curiosity, a desire to educate, and passion for creating positive impact. **Our customers’ success isn’t a side effect: it’s our priority, responsibility, and most important investment.** #### **3\. We Are Innovative and Bold** Extraordinary results don’t emerge from the ordinary. We think differently, **test new ideas**, and take responsible risks. We create a **safe environment to fail, learn, and evolve** — together. Boldness opens space for transformative ideas, and innovation propels us to anticipate the future. At Suno, this also means adopting technologies like Artificial Intelligence to go further — greater agility, intelligence, and impact. **We always change. We change quickly.** And we keep building success, every day. #### **4\. We Have an Expansionist Vision** Growth is part of our DNA. We’re **restless** by nature! We’re always looking ahead, **anticipating trends**, and creating solutions and products that expand our **market share** and relevance to customers. This vision materializes only when we have people hungry to learn — who don’t wait, they seek, question, and take ownership of their own evolution. At Suno, **growth is a collective responsibility**, but learning is an individual choice. #### **5\. We Have an Owner’s Mindset** Being an owner means having **attitude.** It means acting with **leadership**, commitment, and considering how each decision impacts the whole. We seek passionate people who see Suno’s growth as their own. Here, there’s no room for passivity: we value those who solve, propose, and act. Those who place the **collective above the individual**, and proudly represent Suno’s culture — both inside and outside the company. ### **Innovation with Purpose** We are a company deeply connected with technology. We use **Artificial Intelligence** to go beyond — gaining agility, intelligence, and precision in delivery. For us, AI isn’t a trend: it’s a tool to create more value and unlock our most human strengths — **thinking, deciding, building.** ### **Our Pride** We’ve been recognized as a **Great Place to Work (GPTW)** for five consecutive years. This recognition comes from within — from the people who build Suno every day with dedication, excellence, and passion for what they do. Here, we celebrate achievements, learning, and people who shine with extraordinary drive. ### **And now?** We’re growing — fast. And we’re looking for people who **want to work in the financial market, learn, innovate, and be part of something bigger.** **People who think big, deliver with quality, and believe that investing well is transforming. If you’re curious, eager to learn, and possess an owner’s mindset…** **Come help us build the future of the financial market.** **Come be a \#SunoLover.** **Because investing well is transforming. And transforming is building the country we want.**