Description: EDUCATION: Completed Higher Education in Administration, Secretarial Studies, Pedagogy, or related fields. PREFERRED: Prior experience (minimum 2 years) in administrative routines within a school environment is a plus. TECHNICAL COMPETENCIES: * Intermediate/Advanced English * Computer Skills (Office) – Advanced * Business Writing * Administrative Routines BEHAVIORAL COMPETENCIES: * Willingness and ability to learn quickly * Strong analytical capacity for analysis and development of action plans * Agility to work independently or in teams * Clear and objective oral and written communication * Self-managed * Proactivity * Systems thinking * Provide in-person and telephone support to parents and guardians, clarifying questions regarding school routines (medication, lost-and-found items, class schedules, educational outings, entrance and exit gates, book loans, authorizations, among others). * Filter, route, and monitor emails received by the office, ensuring timely responses and follow-up on requests. * Provide front-desk support, assisting with logistical, operational, and documentation matters, as well as supporting the submission of student documents to the School Secretariat. * Interface with students and guardians, making telephone contact when necessary, and communicating early departures to other teams. * Keep teacher schedules and work shift charts updated, and manage attendance records (absences, late arrivals, overtime hours) for payroll processing. * Support vacation planning and relay team-related requests to HR/Personnel Department. * Share and review circulars with Coordination and the Communications team, ensuring standardization and distribution via the application. * Support teachers in managing authorizations, organizing events, and handling operational demands per grade level. * Prepare materials and welcome kits for the start of the academic year and for new students (labels, door name lists, folders, tags, and circulars). * Review student reports (“reports”), requesting IT to release them to parents. * Schedule meetings and provide administrative support to the Pedagogical Coordination team, gathering relevant documents and information. * Assist in substituting teachers and teaching assistants upon request, in cases of absence or tardiness. * Contact parents regarding consecutive absences and provide feedback to teachers and coordinators. * Support child care during emergencies or minor accidents, in the absence of the nursing team. * Monitor student entry and exit and ensure playground supervision as needed. * Remain on site until the last student departs, as coordinated with Coordination. * Attend daily and weekly meetings with Coordination, tracking ongoing processes and weekly scheduling. 2512180202551865491