Description
Job Summary:
Junior Support Assistant for customer support via chat, email, or phone; incident registration and tracking; basic user support; and resolution of simple technical issues.
Key Highlights:
1. Customer support via chat, email, or phone
2. Incident registration and tracking
3. Basic user support and resolution of technical issues
A telecommunications company is hiring a Junior Support Assistant in São Paulo (West Zone).
RM R Fibra is a company specialized in optical fiber solutions, offering products and services to meet connectivity and telecommunications demands.
**What will you do in this role?:**
Provide customer support via chat, email, or phone. Register and track incidents. Deliver basic user support. Assist in resolving simple technical issues.
**Company Benefits:**
* Salary: Competitive with the market.
* ✔ On-site meal
* ✔ Meal allowance
* ✔ Transportation allowance
* ✔ Pharmacy benefits plan
* ✔ Gympass
**Additional Information:**
* Employment type: Permanent
* Schedule: Full-time
* Working hours: Monday to Friday, from 1:40 PM to 10:00 PM; Saturday, from 1:40 PM to 10:00 PM; alternating Saturdays and Sundays.
**WANT TO APPLY FOR THIS POSITION?**
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* Review all information related to this job posting on Jobbol and apply for free.
***Work Location:*** *On-site in São Paulo / SP*
***Application Deadline:*** *12/19/2025*
***Expected Start Date:*** *12/27/2025*
***JobId.:*** *29381285919*
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