19059-Program Manager

Description

Job Summary: A professional to manage and operate B2C digital products, optimizing the roadmap, business metrics, and customer lifecycle with a focus on agile improvements. Key Highlights: 1. Management and operation of B2C digital products (marketplace or streaming) 2. Definition and execution of actions to achieve goals with roadmap prioritization 3. Identification of improvements and agile roadmap tracking Description: Required Qualifications: * Completed undergraduate degree; * Experience in managing and operating B2C digital products, product roadmaps, business management, digital sales and retention strategies; * Knowledge of data analysis and OKRs; * Experience leading B2C digital products, such as marketplace or streaming; * Familiarity with UX, CX, and A/B testing. Desired Qualifications: * Knowledge of financial analysis. * Monitoring business metrics; * Defining and executing actions to ensure established goals, including roadmap prioritization; * Monitoring and optimizing anti-fraud processes and payment gateways; * Creating and monitoring business KPIs and developing executive reports; * Tracking customer lifecycle and customer journeys; * Identifying improvements, prioritizing, and tracking the roadmap using agile methodologies; * Collaborating with the monitoring team to oversee operations; * Leading partnership development and contractual formalization. 2511280202191890912