Job Summary: Senior Infrastructure Analyst in São Paulo to administer and support Citrix environments, manage Endpoint Management, and configure NetScaler. Key Highlights: 1. Citrix App and Desktop environment administration and support 2. Configure, monitor, and adjust resources in Citrix NetScaler 3. Administer hosts, storage, and virtual machines in XenServer An Information Technology Services company seeks a Senior Infrastructure Analyst in São Paulo. **Responsibilities:** Perform administration and support of Citrix App and Desktop environments. Manage Citrix Endpoint Management. Configure, monitor, and adjust resources in Citrix NetScaler, including traffic, performance, user connections, and certificates. Monitor service health, create and manage GSLB, optimize rules, and automate routines. Administer hosts, storage, virtual machines, and pools in XenServer or Citrix Hypervisor. Perform updates, snapshots, and backups of virtualized environments, ensuring high availability, load balancing, and failover. Monitor performance and troubleshoot incidents related to CPU, memory, storage, and network. Create, review, and maintain security policies and hardening via Group Policy. Troubleshoot policy application and Active Directory replication. Control workstation and server configurations—including scripts and preferences—documenting and auditing corporate policies. Previous experience as an Infrastructure Engineer, Senior Systems Analyst, Network Specialist, or Systems Administrator may indicate alignment with some of the responsibilities of this position. Bachelor’s degree in progress Required experience **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * Contract: Hybrid — Hybrid work model. * Candidates from São Caetano do Sul, Taboão da Serra, Guarulhos, or Osasco are also eligible for this position. * Duration: Full-time * Working hours: To be determined.