Description
Job Summary:
Provide on-site technical support, equipment rollout and relocation, ticket management, and support for systems, networks, and hardware.
Key Highlights:
1. On-site technical support with SLA compliance
2. Ticket management and support for operating systems and networks
3. Hardware, software, and telephony support
Profile: Field service
Scope:
Responsibilities and Duties:
Provide on-site technical support within the SLA established by the client;
Perform equipment and software rollout and relocation, as well as ticket handling and closure using the client's tool, including ticket queue management with SLA compliance;
Provide support for operating systems, networks, Microsoft Office 365, and hardware/software troubleshooting;
Provide support for fixed and mobile telephony, and conduct asset inventory;
Perform crimping and identification of structured network cabling, and initial troubleshooting for network cabling;
Technical support for notebooks, desktops, and printers
Address:
1 \- Cajamar (SP), Rodovia Anhanguera Km 43.2, Interior-bound direction, Gleba, S/N, Galpao 200, Modules C and D \- Sitio Dos Cristais, Cajamar.
Period: 05/04/2026 to 05/06/2026 \- Monday to Friday, 08:00 to 17:00
Payment: R$180.00 per day
Work Location: On-site