Relationship Assistant

Description

Job Summary: We are seeking an Administrative Relationship Assistant with expertise in social security processes who can manage client requests with empathy and professionalism, focusing on strengthening relationships. Key Highlights: 1. Prompt and courteous customer service via WhatsApp and phone calls 2. Ongoing management of client portfolios with continuous follow-up 3. Accurate and organized execution of administrative tasks We are looking for a candidate for the role of Administrative Relationship Assistant who possesses solid knowledge of administrative procedures and regulations related to maternity benefits, with the ability to efficiently manage client requests while consistently demonstrating empathy and professionalism. About Us: At G7, we stand out for our excellence in delivering comprehensive social security advisory services. Our mission is to provide our clients with a smooth and successful journey, and we seek professionals who share this vision. **Responsibilities and Duties** * Provide customer service via WhatsApp and phone calls, ensuring clients receive prompt and courteous assistance. \* Clarify doubts, provide clear and concise information, and offer personalized support tailored to clients' needs. \* Manage a client portfolio, ensuring continuous follow-up and relationship strengthening. * Perform administrative tasks related to the client portfolio, such as data organization and accurate, organized document filing. **Requirements and Qualifications** * Approximately 2 years of relevant experience. * Experience in client relationship management and administrative roles. * Excellent oral and written communication skills. * Intermediate proficiency in Microsoft Office. * Resilience to work towards targets. * Ability to learn from feedback. * Organized, communicative, and focused profile capable of building and maintaining excellent client relationships. **Additional Information** * Fixed salary + commission. * Fixed: R$2.100,00. * Commission: Up to R$1.000,00. * CLT employment contract. * 100% on-site work - Alphaville. * Working hours: Monday to Friday, business hours. * Meal allowance. * Transportation/Mobility allowance. * Access to over 280 certified courses (Gupy Platform - Corporate Education). The Growth 7 Business Group exists to uphold the philosophy that: We become better when we LEARN, evolve when we PRACTICE what we learn, and grow as professionals and individuals when we ADVANCE with this knowledge. Is this also your life philosophy? Explore our opportunities and join our team!