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Job Summary: Provide multiskill support to platform users, managing and resolving customer cases and inquiries with a focus on technical support and financial issues. Key Highlights: 1. Dynamic and collaborative environment 2. Focus on professional development 3. Position for sports enthusiasts and analytical individuals **Have you ever imagined working in a dynamic place, within a collaborative environment undergoing constant transformation and growth?** **Join our team!** **If you are passionate about sports and possess in-depth knowledge across various markets; if you are an analytical, results-oriented individual who follows trends in the sports world, this position is for you!** **\#JoinTP** **Responsibilities and Duties:** Provide multiskill support to platform users, primarily aiming to efficiently manage and resolve customer cases and inquiries. Clarify questions related to technical support requests and financial issues. **Salary: R$**1\.615,33 \+ Benefits \+ Career Development Plan **Working Hours:** Multiple shifts available **Schedule:** 6x1 \- alternating days off \| 06:20 **Work Mode:** On-site \| **Work Location:** Parnamirim/RN **What We Are Looking For (Requirements):** * Must be of legal age; * High school diploma completed; * Basic/intermediate English language proficiency Availability to work on-site at the Parnamirim/RN campus **At TP, well-cared-for people deliver extraordinary results!** We are a market reference when it comes to benefits—and for good reason. Here, we value quality of life, professional development, and the security of our employees. Discover some of the differentiators that make TP an excellent place to work: **Professional Development** * Language Program: available to all employees. * Internal Promotions: we encourage growth from within! * JUMP Career Plan: in just 3 months, you can take your next step. * Educational Partnership: discounts of up to 50% to support your development. **Financial Benefits** * Differentiated PLR (Profit Sharing) – we recognize and reward your performance. * Meal Allowance and Food Allowance. * Fuel Allowance (for overnight shifts). * Bullla Card: salary advance and payroll-deducted loans. * Life Insurance and Funeral Assistance: peace of mind for you and your family. **Health and Quality of Life** * TotalPass: quality of life and access to a network of gyms. * Health Plan including dependents – we care for those you love. * Daycare Assistance: up to the child's first 60 months, supporting mothers and fathers. * Quality of Life Program: physical, mental, social, and financial well-being. **All our positions are inclusive and open to People with Disabilities.** Please note that our selection process consists of multiple independent stages. Throughout the process, you may be invited to participate in additional activities as screening progresses. Please remember that participation in all stages does not guarantee approval for the position. Your performance will be evaluated by the recruiter only after completion of the entire assessment cycle. **Thank you for your interest in joining TP—best of luck!**
