Description
Job Summary:
Technical support professional to resolve inquiries and issues related to accounting and tax processes, with strong organizational and diagnostic skills.
Key Highlights:
1. Specialized technical support for accounting and tax processes
2. Organization and prioritization of customer requests
3. Technical problem diagnosis and referral
**Main Responsibilities**
* Provide technical support to customers to resolve inquiries and issues related to accounting and tax processes;
* Organize requests according to priority;
* Diagnose technical problems through detailed analysis and refer them to the responsible department.
Requirements
**Essential**
* Bachelor's degree or ongoing undergraduate/technologist program in Accounting Sciences, Business Administration, or related fields;
* Customer service experience;
* Experience in accounting and tax processes;
* Microsoft Office suite.
**Preferred**
* Completed Bachelor's degree in Accounting Sciences;
* Experience in technical support;
* Knowledge of SQL.
**Benefits**
* Personal and professional development program;
* Health insurance;
* Dental insurance;
* Meal allowance;
* Transportation allowance;
* Life insurance;
* Annual bonus.
**Additional Information**
* Work schedule: Monday to Friday, from 8:00 AM to 12:00 PM and from 1:30 PM to 6:10 PM;
* Company located in the city center of Toledo/PR.
Employment Type: Full-time CLT
Salary: R$2.000,00 - R$4.000,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Life insurance
* Meal allowance
* Transportation allowance
Work Location: On-site