VACATION COVERAGE: JUNIOR IT TECHNICIAN

Description

Job Summary: Junior IT Technician responsible for in-person and remote assistance, hardware maintenance, and support for operating systems and software. Key Highlights: 1. Technical support for end users in microcomputing environments 2. Equipment and system maintenance and configuration 3. In-person and remote assistance About the Opportunity: ***JUNIOR IT TECHNICIAN*** \> **Working Hours:** From 09:00 to 12:00 and from 13:00 to 18:00, Monday through Friday (subject to change at the company’s or client’s discretion). \> **Work Location Address:** * *Primary Address:* Alto Alegre, Cascavel \- PR. * *Secondary Addresses:* Alto Alegre, Cascavel \- PR. Centro, Corbélia \- PR. Vila Industrial, Toledo \- PR. **\> Coverage Period:** March 30, 2026 to April 20, 2026\. **\> Employment Type:** CLT, 100% in-person. \> **What We Are Looking For:** ***Education:*** Completed High School; ***IT Skills:*** Advanced; ***Languages:*** Portuguese and technical English; ***Experience Duration:*** Minimum of 1 year of proven experience required. ***Preferred Prior Experience:*** * Proven experience (e.g., formal employment record or similar) in technical activities related to Hardware Maintenance and/or Technical Support and Assistance. Minimum 1 year of experience required. * Experience operating and supporting Microsoft Windows 10 and subsequent Microsoft updates throughout the contract period; * Experience installing and supporting Microsoft Office and LibreOffice; * Experience providing end-user support in microcomputing environments. \> **Essential Job Responsibilities (Duties/Tasks):** * Strong customer service orientation, willingness to listen and assist, ability to respond with appropriate formality, capability to deliver responses under pressure, and ease working in teams. * Technicians must provide in-person and remote assistance to MPPR users, maintain equipment and/or connected systems in normal operational condition, perform necessary adjustments and repairs—including installation and configuration of operating systems on equipment and software officially approved and supplied by MPPR. \> **Specific Knowledge, Certificates, and Certifications Required:** * Certificate confirming satisfactory completion of a Technical and/or Vocational Course in Hardware Maintenance (microcomputers and/or printers), and/or training courses in Software or Operating Systems (Linux or Windows), and/or computer networking courses, with minimum duration of 40 classroom hours; * Knowledge of installing and configuring workstations running Microsoft Windows operating systems; * Basic knowledge of Linux; * Basic knowledge of electronics; * Advanced knowledge of Windows networking environments and the Internet; * Advanced knowledge of microcomputer hardware; * Advanced knowledge of information security (backup and restoration); * Knowledge of security, vulnerabilities, and antivirus solutions; * Knowledge of assembling Category 5 and Category 6 network cables; * Knowledge of switch port termination; * Knowledge of printer maintenance (e.g., paper jams, toner/photoconductor replacement, assembly/disassembly, cleaning components, etc.). \> **Mandatory Personal Attributes:** * Valid Brazilian National Driver’s License (CNH), Category B or higher; * Criminal background clearance certificates issued by State Police and Federal Police. \> **What We Offer:** Salary R$ 2\.450,00\. Meal Allowance: R$ 28.00 per working day (20% PAT deduction); Transportation Voucher (6% deduction); SESC Membership; Life Insurance; Others: GoGood. Minimum Education Level: High School (Secondary Education) Driver’s License Requirement: B