Description
Job Summary:
Responsible for in-person, telephone, and WhatsApp customer service to students and guardians, handling enrollments and providing administrative and pedagogical support.
Key Highlights:
1. Customer service to students and guardians through multiple channels
2. Administrative support and assistance to the pedagogical team
3. Document organization and schedule management
Working Hours:
* **Monday to Friday:** 8:00 AM to 5:00 PM
* **Saturday:** 8:00 AM to 12:00 PM
Main Responsibilities:
* In-person, telephone, and WhatsApp customer service to students and guardians
* Reception and guidance of visitors
* Enrollment processing and administrative support
* Document and contract organization
* Support to coordination and pedagogical team
* Schedule and class management
Requirements:
* Completed high school education
* Strong verbal and written communication skills
* Basic computer knowledge
* Organizational skills and sense of responsibility
* Ability to work effectively in a team
Preferred Qualifications:
* Prior experience in customer service
* Experience in an educational environment
* Basic English proficiency
Employment Type: Full-time, Permanent CLT
Compensation: R$2.000,00 per month
Benefits:
* Transportation allowance
Work Location: On-site