Description
Job Summary:
A professional responsible for coordinating the store, managing the team, supervising operations and results, and identifying business opportunities.
Key Highlights:
1. Coordinate and supervise all store operations and the team.
2. Manage relationships and communication with a focus on results.
3. Identify business opportunities and plan sales strategies.
**RESPONSIBILITIES:**
* Serve customers using the Nissei Standard.
* Coordinate the store, acting as the responsible party for communication and relationship management in alignment with company guidelines.
* Coordinate team management.
* Coordinate, monitor, and organize the store for inventory (stocktaking).
* Supervise the operational standards of the unit and team, as well as the effectiveness of operations and store functioning.
* Supervise working hours, controlling attendance incidents, shift schedules, and vacation coordination.
* Supervise the customer service team’s execution of the Nissei Standard during customer interactions.
* Plan, coordinate, and control sales-related activities.
* Apply, monitor, and file monthly the PN evaluation form for all employees.
* Identify training program needs and participate in planning promotional and advertising strategies.
* Identify new locations and business opportunities to be presented to the Operations Management.
* Develop, monitor, and ensure compliance with store budgets.
* Track goals and develop action plans to achieve results.
* Receive goods and organize their storage.
* Conduct interviews for hiring new employees.
* Perform employee movements, transfers, and terminations.
**REQUIREMENTS:**
* Completed or currently pursuing a bachelor's degree;
* Minimum 2 years of experience in the field;
**COMPETENCIES:**
* Time management;
* Results orientation;
* Dynamism;
* Leadership;
* Communication;
Minimum Education Level: Bachelor's Degree
* Life Insurance
* Meal Allowance
* Gympass
* Dental Plan
* Education Assistance
* Telemedicine
* Health Insurance
* Performance Bonus
* Corporate University