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Bellhop
Negotiable Salary
Indeed
Full-time
Onsite
No experience limit
No degree limit
State of Bahia, Brazil
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Description

Vila Galé Salvador Hotel seeks to hire a Bellhop for its team. Vila Galé is the second-largest Portuguese hotel group and the largest resort chain in Brazil, experiencing strong expansion with 52 hotels: 34 in Portugal, 13 in Brazil, 4 in Cuba, and 1 in Spain. We focus on the growth and development of our employees and teams through innovation, loyalty, ambition, accessibility, freedom, and efficiency. We guarantee service quality by valuing our employees—always with a smile and dedication—being ALWAYS CLOSE TO YOU! **MAIN RESPONSIBILITIES** Welcome and assist guests upon arrival and throughout their stay to ensure a more positive experience. Address guests’ questions regarding their stay. Coordinate necessary services as required. Introduce guests to the unit’s facilities and services. Upon guest arrival, escort them to their room together with their luggage when requested. Handle telephone inquiries when not engaged in external duties. Maintain organization across the entire lobby area, including electric vehicle parking zones and luggage carts. Upon guest departure, escort them to the front desk together with their luggage when requested. **YOUR PROFILE** Completed high school education. Valid Class B driver’s license. Intermediate computer skills. Basic/intermediate proficiency in a second language. Prior customer service experience, preferably in hotels and/or guesthouses. Team spirit, friendliness, customer orientation, proactivity, impartiality, and organizational skills. **WHAT YOU CAN EXPECT FROM VILA GALÉ:** Beyond joining a dynamic company committed to social and environmental causes—and one that values its employees—you can expect: Health plan after the probationary period. On-site meals. Annual performance-based bonus. Internal training academy (e-learning and in-person). National and international exchange and mobility programs. Internal initiatives/programs (e.g., cross-training and more). Access to partner discount catalogues. Discounts on products and services, extendable to family members. Complimentary stays. Internal motivational, training, and festive events. Christmas and birthday gifts. Baby Kit for new parents. Uniform laundry service. Varied buffet offerings at the hotel. Integration into a positive, diverse, and inclusive environment. Social and environmental responsibility policies. All our positions are open to people with disabilities, without any form of discrimination. We value diversity and inclusion within our team! The benefits and programs mentioned are subject to applicable contracts and/or internal regulations.

Source:  indeed View original post
João Silva
Indeed · HR

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