Description
Job Summary:
A customer service professional to interact with customers via WhatsApp and email, record information, and support problem resolution to ensure satisfaction.
Key Highlights:
1. Handle customers with empathy and agility via WhatsApp and email
2. Support problem resolution and direct requests
3. Contribute to customer satisfaction and loyalty
The company is seeking a Customer Service Assistant in Curitiba (Mossunguê).
**Responsibilities:**
Handle customers via WhatsApp and email with empathy and agility. Record and update information in the internal system/CRM. Support problem resolution by directing requests to responsible departments. Contribute to customer satisfaction and loyalty.
Previous experience as a Customer Service Agent, Support Assistant, Customer Representative, or Customer Service Coordinator may indicate alignment with some of the activities of this position.
Bachelor's degree required. Relevant experience required.
**Compensation and Benefits:**
* Salary: 2\.500,00
* Meal Voucher
**Additional Information:**
* \#UrgentOpening
* Contract: Temporary \- On-site.
* Duration: Full-time
* Schedule: Monday to Friday, from 08:00 to 18:00\.