Caetes Telecommunications Job Listings

Indeed

Process Specialist

Proxxima is looking for new talents to join our team. If you enjoy technology, have an affinity for teamwork, value people, are dynamic, and committed to continuous improvement, come be part of our team. **Responsibilities and duties** * Ensure the proper functioning of the quality management system. * Analyze and optimize internal department processes, ensuring operations meet customer and organizational expectations. * Organize and coordinate internal and external actions, monitoring all stages of the process from initial planning to final execution, to ensure a positive customer experience. * Monitor logistics and compliance with deadlines related to processes and materials required for customer experience department initiatives and actions. * Prepare detailed reports on processes, actions performed, and results achieved, highlighting success points and improvement opportunities. * Collaborate with other company departments to ensure customer experience department actions align with organizational strategy and stakeholder expectations. * Ensure department processes are executed on time and according to defined quality standards. * Monitor the development and execution of customer experience-related projects, proposing adjustments to improve outcomes. * Analyze data and reports to identify customer trends and behaviors, contributing to process adjustments and increased satisfaction. * Contribute to the planning and execution of training programs for the customer experience team, enhancing performance and results delivery. * Perform other job-related tasks as directed by leadership. * Know and comply with the company's quality policy guidelines. * Know and comply with regulatory procedures related to your activities and department. * Organize the work environment effectively, both individually and as a team. **Requirements and qualifications** **Mandatory prerequisites:** * Completed or ongoing higher education in Administration, Management Processes, Communication, Marketing, Service Management, Psychology, or related fields. * Experience in customer service, preferably in a Call Center. **Desirable prerequisites:****** * Proficiency in oral and written communication techniques. * Teamwork skills; * Dynamic profile; * Postgraduate degree or specialization in Customer Experience Management, Management Processes, Customer Success, or related areas. * Proven experience in customer experience improvement projects and/or customer service process management. **Additional information** **Area of operation: EXC Profitability** **Working hours:** 44 weekly hours, from **Monday to Friday** **Employment type:** CLT – **On-site** **Benefits that make a difference for you!** Transportation allowance Meal allowance Health plan (60% covered) Dental plan SulAmérica Optum – Health and well-being Creditas – Financial benefits Life insurance Partnerships with educational institutions Access to SESI (all branches) Access to SESC (Garanhuns - PE) \#SOMOSPROXXIMA Since 2021, we have had the mission of **bringing people closer to their desires**, with innovative solutions that transform their lives for the better, generating value for society as a whole. We operate with quality, agility, and above all, focus on people, who are our greatest purpose. We are looking for people who are **dynamic, authentic, and willing to make a difference**. More than filling positions, we want to **build genuine connections with those who believe in collaboration, innovation, and mutual respect**. Throughout our journey, we continue achieving certifications: * ISO 9001:2015 * GPTW Certification - Jan 2025 - Jan 2026 * Awarded GPTW Diversity 2025 Company - Young Power Category To make this a reality, we count on our most valuable asset: our team. **Grow with us!** \#VemPraProxxima

R. Perpétuo Socorro, 255, Lajedo - PE, 55385-000, Brazil

Negotiable Salary

Installer and Repairer of Operations64532238419075121

Indeed

Installer and Repairer of Operations

Proxxima is looking for new talents to join our team. If you enjoy technology, have an affinity for teamwork, value people, are dynamic and committed to continuous improvement, come be part of our team. **Responsibilities and duties** * Ensure the proper functioning of the quality management system; * Assist in repairing broken, damaged or torn cables and/or optical fibers, as well as replacing them if necessary while maintaining their connectors; * Repair or replace wall mounts and routers; * Perform internal services and assist with external technical area services; * Maintain confidentiality of company and customer data; * Ensure efficient use of resources (tools, PPE, supplies...); * Perform preventive and corrective maintenance on telecommunications systems; * Activate and handle data assets; * Assist in installing new internet connections via cable/fiber/radio; * Conduct equipment testing; * Carry out other job-related tasks as determined by the supervisor; * Know and comply with quality policy guidelines; * Know and follow normative procedures related to your activity and sector; * Organize individual or shared workspaces. **Requirements and qualifications** **Mandatory prerequisites:** * High school diploma; * AB category driver's license; * Availability for travel. **Desirable prerequisites:** * Good communication skills; * Creativity; * Discipline; * Organization; * Ability to work in a team; * Learning potential; * Proactivity. **Additional information** **Professional specialization area:** Operations (Telecommunications) **Hierarchical level:** Operational **Remuneration:** Minimum wage + 30% hazard pay **Benefits that make a difference for you!** Transportation allowance Food allowance Health plan (60% covered) SulAmérica Dental Plan Optum – Health and wellness Creditas – Financial benefits Life insurance Access to SESI (all branches) Access to SESC (Garanhuns - PE) \#SOMOSPROXXIMA Since 2021, we have had the mission of **bringing people closer to their desires**, offering innovative solutions that transform lives for the better, generating value for society as a whole. We operate with quality, agility, and above all, focus on people, who are our greatest purpose. We seek individuals who are **dynamic, authentic, and willing to make a difference**. More than just filling vacancies, we want to **build genuine connections with those who believe in collaboration, innovation, and mutual respect**. Throughout our journey, we continue achieving certifications: * ISO 9001:2015 * GPTW Certification - Jan 2025 - Jan 2026 * Awarded Company GPTW Diversity 2025 - Young Powerhouses Category To make this a reality, we count on what matters most: our team. **Grow with us!** \#VemPraProxxima

R. Dom Luís de Brito, 41 - Santo Antônio, Garanhuns - PE, 55295-050, Brazil

R$1/hour

Junior Cabling Technician (Networks)64382180080001122

Indeed

Junior Cabling Technician (Networks)

Proxxima is looking for new talents to join our team. If you enjoy technology, have an affinity for teamwork, value people, are dynamic, and committed to continuous improvement, come be part of our team. **Responsibilities and duties** * Ensure the proper functioning of the quality management system; * Conduct site and infrastructure assessments, based on project understanding for execution; * Identify the necessary tools required for project execution; * Assist in cable pulling and splicing, FTTx, GPON, BACKBONE, and structured network infrastructure; * Prepare cables for splicing, inspect for defects, and configure routers; * Assist in preventive and corrective maintenance to keep the optical fiber network operational; * Work under technical supervision following quality, safety, hygiene, and health standards and procedures; * Ensure efficient use of resources (tools, PPE, materials, etc.) to promote cost savings; * Perform other tasks related to the position as directed by superiors; * Understand and comply with quality policy guidelines; * Understand and comply with regulatory procedures related to your activity and department; * Organize individual or shared workspaces; * Perform installation and repair of Network and Optical Fiber cables; * Assist in corrective and preventive network maintenance; * Ensure workplace safety for the team and individuals involved in the process; * Assist in Optical Fiber splicing. **Requirements and qualifications** Mandatory prerequisites: * Driver's license AB; * Completed high school education; . NR 10 and NR 35; . Availability for travel. Desirable prerequisites: * Additional courses in cabling and telecommunications networks. **Additional information** **Professional specialization area:** Networks (Telecommunications) **Hierarchical level:** Operational **Remuneration:** BRL 1,597.00 + 30% Hazardous Duty Pay **Benefits that make a difference for you!** Transportation Allowance Meal Allowance Health Insurance (60% covered) Bradesco Dental Plan Optum – Health and wellness Creditas – Financial benefits Life Insurance Access to SESI (all branches) Access to SESC (Garanhuns - PE) #SOMOSPROXXIMA Since 2021, we have had the mission of **bringing people closer to their desires**, offering innovative solutions that improve lives and generate value for society. We operate with quality, agility, and above all, focus on people, who are our greatest purpose. We are looking for people who are **dynamic, authentic, and willing to make a difference**. More than filling positions, we want to **build genuine connections with those who believe in collaboration, innovation, and mutual respect**. Throughout our journey, we continue achieving certifications: * ISO 9001:2015 * GPTW Certification - Jan 2025 - Jan 2026 * Awarded GPTW Diversity 2025 - Young Potentials Category To make this a reality, we rely on our most valuable asset: our team. **Grow with us!** #VemPraProxxima

R. Dom Luís de Brito, 41 - Santo Antônio, Garanhuns - PE, 55295-050, Brazil

R$1,597/month