Job Summary: IT and Telecom Technician to implement, configure, and support corporate telephony systems, ensuring high availability and service quality. Key Highlights: 1. Implementation and configuration of IP telephony, VoIP, and PBX systems 2. On-site and remote technical support for customers 3. Ensuring compliance with quality and information security standards Job Responsibilities: **IT and Telecom Technician** responsible for **implementing, configuring, and supporting corporate telephony systems**, ensuring high availability and service quality. The professional will serve customers **on-site, remotely, and in the field**, performing installation, maintenance, and specialized technical support. Responsibilities: Implement and configure IP telephony, VoIP, and PBX systems. Perform testing, diagnostics, and troubleshooting on telephony equipment and software. Provide on-site and remote technical support for customers. Document procedures, configurations, and incidents. Ensure compliance with quality and information security standards. Collaborate with internal teams and vendors to resolve issues. Telephony-related tasks. Provide on-site and remote technical support for customers. Document procedures, configurations, and incidents. Ensure compliance with quality and information security standards. Collaborate with internal teams and vendors to resolve issues. Requirements: Experience with Grandstream, 3CX, Asterisk, Yealink, Yeastar, Alcatel\-Lucent, Cisco, and other telephony systems. A valid driver's license (CNH) is considered a plus. Minimum Education: Technical Course Driver's License: Class B
João Silva
Indeed · HR
João Silva
Indeed · HR
