Customer Relationship Agent

Description

Job Summary: Provide in-person customer service, guidance, and register customer requests, complaints, and suggestions for Copasa. Key Highlights: 1. In-person customer service and guidance 2. Registration of requests and feedback 3. Possibility of educational subsidy **Responsibilities:** Provide in-person service at Copasa agencies, guidance, and direction of customer service. Register service requests, complaints, compliments, criticisms, and suggestions using the CONTRACTOR's corporate tools and systems. Provide information and verify documents, among other tasks. **Benefits:** Salary + Meal Allowance (VA) or Food Voucher (VR) + Transportation Voucher + Life Insurance + Partnerships + Possibility of educational subsidy + Anniversary celebration + Recognition for top performers + Climate Survey + Mental health discussion circles. **Minimum Education Level:** High School (Secondary Education)