Redelivery Assistant (Logistics)

Description

**Purpose of the Position** Provide support in the redelivery dispatch process across company units, interacting with customer demands and departments involved in pickup and delivery processes, seeking solutions to meet deadlines. **This vacancy is open to people with disabilities or individuals rehabilitated by INSS.** **Requirements** **Education:** Completed high school; **Knowledge:** Intermediate Microsoft Office proficiency; **Desirable Requirements** Experience in distribution at transportation companies; one year of experience in administrative or logistics activities; ongoing undergraduate studies in Logistics, Business Administration, or Production Engineering. **Responsibilities and Duties** * Issue electronic transport manifests (CT-e) daily; * Monitor emails received containing redelivery pickup/delivery requests; * Schedule pickups; * Enter trips into the Benner system; * Verify and record invoices related to the "redelivery" process; * Track pickup/delivery deadlines for the "redelivery" process; * Perform preliminary registration of customers/suppliers; * Provide customer service via phone or email (complaints/suggestions/questions/delivery or pickup delays), recording details in the Customer Service Center (SAC) system and in the incident field of the CT-e, then forwarding them for appropriate handling; * Generate tax payment slips; * Support the immediate supervisor in processes inherent to the role, leveraging experience for self-development; * Implement departmental work plans and procedures, executing and monitoring necessary technical actions to achieve established objectives and goals. **Salaries and Benefits** Salary: Please indicate your salary expectation. Benefits: Meal allowance, transportation allowance, life insurance, co-payment health plan, dental plan, and profit-sharing program. Working Hours: Monday to Friday, 8:00 AM to 6:00 PM. Employment Type: Full-time, permanent CLT contract. Compensation: R$2.010,00 – R$2.390,00 per month. Benefits: * Medical assistance * Dental assistance * Profit-sharing * Life insurance * Meal voucher * Transportation voucher Selection Questions: * In which neighborhood do you currently reside? * This vacancy is open to people with disabilities (PCD). Do you have any disability? What type? Do you require any accommodations? Education: * Completed high school (preferred) Experience: * Logistics (preferred) Work Location: On-site