Customer Success

Description

Job Summary: We are seeking a communicative professional to work in Customer Success, handling pre- and post-sales support, identifying opportunities, and assisting with administrative tasks. Key Highlights: 1. Customer-focused service aimed at conversion and retention 2. Support in reception activities and administrative routines 3. Recording and tracking the customer journey Do you enjoy interacting with people? Are you communicative? This could be your opportunity! We have an opening for a Customer Success role at a leading real estate agency in the market. **Key Responsibilities:** * Provide pre- and post-sales support, focusing on customer conversion and retention; * Support reception activities, ensuring courteous and efficient service; * Identify sales opportunities arising from customer interactions; * Track and record the customer journey, ensuring information is well-organized; * Assist with administrative tasks related to customer service and the sales team. **Requirements:** * Completed high school education; * Strong verbal and written communication skills; * Experience in customer-facing roles; * Organizational skills and attention to detail; * Basic computer literacy. **Additional Information:** * Salary: R$ 2.175; * Meal allowance of R$ 24.00/day (Ifood Benefits card); * Transportation allowance or fuel assistance (Ifood Benefits card); * Gympass; * Unimed health plan (co-payment); and * Working hours: Monday to Friday, 8 AM to 6 PM (fully on-site), plus one Saturday per month (8 AM to 1 PM); * Location: Cidade Jardim, Belo Horizonte. Payment: R$2.175.00 per week Benefits: * Medical assistance * Meal allowance * Transportation allowance Work Location: On-site